We know upgrading your PMS solution is easier said than done. But rather than ignoring your PMS problems, If you don’t take action, you may be missing out on new growth opportunities! Why the fear of change may be costing you more than you think No matter how long you’ve had your hotel PMS, there […]
Dear Customers: During these difficult times, it is always appropriate to acknowledge our staff and employees for all they contribute to our business. If it wasn’t for their abilities to maintain good relations with the public, especially in times of stress and understaffing, we may not enjoy the customer loyalty we have come to expect. […]
Dynamic Pricing for hotels and resorts is Skyware Hospitality Solutions’ name for a Revenue Management Systems (RMS) also called “Yield Management”, – a term coined by Robert Crandall, former chairman and CEO of American Airlines in the 1980’s. Crandall called RMS, “The most important technical development in transportation management since airline deregulation.” It has been widely utilized […]
What is EMV? EMV (Europay Mastercard and Visa) is a worldwide payment system technical standard providing enhanced security protocols for card present transactions. In the United States, a card present EMV transaction is where a customer inserts a debit or credit card issued with an embedded microprocessor “chip” into an EMV card reader. The EMV reader encrypts […]
Are you meeting your guests’ expectations? See what Bob Palloni had to say about today’s hotel technology and how you can use it to meet the needs of your guests. Studies Reveal Surprising Stats Behind Rapidly Changing Guest Expectations and How Hotels Can Use Tech to Meet Emerging Needs
Industry Experts Discuss Independent Hotels Best Navigating Hospitality Technology Today Bob Palloni had a chance to sit down with Alan Young, Co-Founder of Puzzle Partner Ltd., and shared some insights for independent hotels and how to navigate in today’s hospitality tech space. The complete article “Insights to Help Independent Hotels Navigate a New Era of […]
After listening to many of the suggestions and comments from our customers, Skyware would like to detail a comprehensive list of product enhancements put into the Property Management System in the year 2020.
Americans are purchasing RVs at a record pace in 2020. First time buyers are flooding into dealers buying RVs for vacations and relaxation and enjoying the great outdoors.
Located in the scenic Hudson River Valley, just 35 minutes outside of New York City, Stoney Point Center has been hosting large group conferences since 1948 when the original property owners left their home and 26 acres of farmland to the Presbyterian Church Board of Foreign Missions “to help carry out the mission of the church.” Over 70 years later, Stoney Point has expanded its services to be home to the Community of Living Traditions, a multifaith intentional community dedicated to the practice and study of hospitality, nonviolence and justice.
The Lani Kai Island Resort is located on Fort Meyers Beach, Florida on a stretch of the Gulf Coast known for its beautiful sandy beaches and its enthusiastic spring-break-party-goers. The hotel has been owned and managed by the same family for forty years. Bob Conidaris, the owner, comes down to the hotel daily and chats with the staff, visits with customers and reinforces the stability and consistency that continues to make the Lani Kai Island Resort one of the most popular destinations for beach-going vacationers.