"Skyware’s 3rd party channel manager interfaces are integral to capturing guest information from OTAs. This allows the hotelier to create a direct relationship to market thereby increasing online conversions."
Skyware Hospitality Solutions is a simply better, all-in-one hospitality property management system, ideal for independently owned hotels and resorts of all sizes.
Start saving today and get superior customer service. Contact us to upgrade your hospitality property management software.
Skyware was designed from the ground up to support various property sizes, from limited-service hotels to full-service properties, such as resort, conference centers, multi-property operations, independent hotels and inns. Our customizable platform provides the ability to tailor our system to meet your specific hotel needs.
Skyware provides the best of both technologies by providing a unified all-in-one platform. We offer specialized components that support multiple departments such as Banqueting, POS, Spa, Payment Processing, all within a single easy to use property management system.
Skyware PMS is designed with simplicity and guest in mind. With our true full-service offering, hotels can streamline operations by eliminating fragmented workflows, improving visibility, and ultimately focus on a superior guest service experience.
Every Skyware customer can expect personalized service, Skyware is the only property management system provider with 24/7 live support that does not depend on outside call centers. Skyware is also one of the only property management systems designed for full-service hotels with a fully integrated PMS, Sales & Catering, retail and restaurant point of sale, and payment processing as a single system of record.
Good support is measured by the ability for hoteliers to get an answer when a problem arises, not when the vendor decides it’s convenient. Skyware support is truly unique in the hospitality industry by providing in-house 24/7 live support. Skyware is one of the only property management system providers with 24/7 live support that doesn’t depend on outside call centers.
Every customer can expect hands-on training and onboarding process to ensure the best experience! Skyware offers both on-site and virtual training with dedicated staff. While self-service resources such as videos and “how-to” guides are available, dedicated hands-on training and onboarding is the preferred process that customers can expect.
Not every hotel is the same and requires a hands-on approach, in today’s market the cookie cutter approach does not cut it. Skyware’s onboarding process is tailored to each customer’s specific needs, with a dedicated team maintaining operational continuity throughout the process. The transition includes hands-on training, comprehensive data migration, minimal downtime with a clear cutover, follow-up support and additional training.
While Skyware strives to maintain industry’s best practices and current hospitality trends, as a customer driven company, we prioritize customer requests when creating system enhancements and upgrades.
Another area where Skyware is unique is our ability to offer our property management system as either a cloud based and premise base solution.
Skyware is simply a better property management system for multi-property hotel groups and all other hotel types. Skyware was developed from the ground up with multi-property in mind. Our ability to provide single easy to use dashboard, roll up report options, segmented revenue, unique security groups and our scalability allows us Skyware to provide ultimate multi-property solution.
Skyware’s unified PMS platform provides all disciplines within a group the ability to communicate with other departments on a single easy to use platform.
Skyware does not charge commissions on reservations. Skyware has a flexible menu driven pricing structure, which includes 24/7 support, system enhancements, upgrades and training.
Yes, Skyware will integrate with today’s most utilized systems including POS outlets, channel managers, RMS’s, CRM’s, and on-premise solutions.
Skyware offers flexible reporting options to exportable to multiple formats such as XLS, CSV, SDF.