PMS
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PMS

A simply better, all-in-one hospitality property management software solution for independently owned hotels

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Sales & Catering
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Sales & Catering

Sales & Catering solution and the hotel property management system integrated seamlessly into a simply better, single-user interface

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Activity & Spa
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Activity & Spa

A simply better guest-centric hotel PMS solution for managing Spa Services and Resort Activities

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Hotel Booking Engine & Channel Management
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Hotel Booking Engine & Channel Management

Integrated Hotel Booking Engine Software

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Payment Processing
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Payment Processing

Providing a fully tokenized, PCI-supported payment solution

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POS
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POS

Our point of sales system is built on an integrated platform, providing a simply better solutions

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Property Management Software

Skyware Hospitality Solutions is a simply better, all-in-one hospitality property management system, ideal for independently owned hotels and resorts of all sizes.

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Hospitality Property Management System

  • Leading Management Software for Hotels, Resorts and Properties of All Sizes
  • Connecting Entire Resorts & Offering the Best Hands-On Customer Support
  • Get In Touch Today To Learn More About How Skyware’s PMS Can Help

Testimonials

"Skyware’s 3rd party channel manager interfaces are integral to capturing guest information from OTAs. This allows the hotelier to create a direct relationship to market thereby increasing online conversions."

- The Fenwick Inn ~ Ocean City, MD

"Our favorite Skyware feature is without question...Jared! Jared came to our property to install our system. He had patience and knowledge as we all struggled to switch systems."

- The Lakeside Inn ~ Wakefield, MA

""I never usually settle on a program without seeing other examples, but after yesterday's discussion, I am really just excited to use Skyware; I really think the overall design has been conceptualized by Hotel minds alike, and will be easy to navigate through. Not to mention, the flexibility your system provides will really allow us the flexibility to work through all those questions we have.""

"My first year especially, was a big year of learning for me. I had a lot of questions. Each person I spoke with was extremely helpful and walked me through each question I had step by step. Now three years later we receive the same outstanding customer service from all Skyware staff."

- Manistee National Golf & Resort ~ Manistee, MI

"I love the new features of the POS. This has evolved so that building menus is more user friendly with many features that allow each property to function according to their unique business requirements."

- The Academy Hotel ~ Colorado Springs, CO

"In the hectic craze of summer in Ocean City. I just love how simple it is to navigate the housekeeping options. Setting rooms, printing sheets is a breeze. The process takes literally 10-15 minutes giving me plenty of time to deal with other housekeeping issues."

- Crystal Beach Hotel ~ Ocean City, MD

"I really like the “void” reason data field. It is good to be able to see why people are making voids. Is it employees checking the price of the item with their discount or is it a customer changing their mind?"

- Cherry Hill Park ~ College Park, MD

"I like the UPC code addition to POS."

- Buttonwood Campground – Buttonwood, PA
Exterior of the Port-O-Call Hotel on a sunny day

Case Studies

Port-O-Call Hotel Ocean City, New Jersey

Port-O-Call Hotel is located in the heart of Ocean City, New Jersey on the south end of the 8 mile stretch of boardwalk along the Atlantic Ocean

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The Academy Hotel lobby in Colorado Springs, Colorado

Case Studies

THE ACADEMY HOTEL – COLORADO SPRINGS, COLORADO

The Academy Hotel Colorado Springs is a full-service, 200-room hotel located next to the South Gate of the U.S. Air Force Academy. Known for its luxurious atrium waterfalls, cozy fireside lounge and famous complimentary breakfast buffet, the hotel exhibits a warm atmosphere and is in close proximity to many well-known local tourist attractions. It offers […]

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Lani Kai Island Resort oceanfront hotel in Fort Myers, Florida

Case Studies

THE LANI KAI ISLAND RESORT – FORT MYERS, FLORIDA

The Lani Kai Island Resort is located on Fort Myers Beach, Florida on a stretch of the Gulf Coast known for its beautiful sandy beaches and its enthusiastic spring-break-party-goers. The hotel has been owned and managed by the same family for forty years. Bob Conidaris, the owner, comes down to the hotel daily and chats […]

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Exterior of the Opera House Hotel in New York City

Case Studies

EMPIRE HOTEL GROUP – NEW YORK, NEW YORK

SKYWARE CLIENT SINCE JUNE OF 2009 In need of replacing their aging DOS-based legacy property management systems with Skyware PMS, Project Manager Vincent Hardy knew that Skyware was the way to go for efficiency and low-cost deployment. Vincent needed to combine five properties with one standardized management system in order to combine business operations, front […]

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Blog

When Is The Best Time To Switch Your Property Management System?

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What To Look For When Selecting Your Next Hotel Property Management System

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Proudly Sponsoring LPGA Golfer Maddie McCully

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Skyware was designed from the ground up to support various property sizes, from limited-service hotels to full-service properties, such as resort, conference centers, multi-property operations, independent hotels and inns. Our customizable platform provides the ability to tailor our system to meet your specific hotel needs.

  • A Unified Hotel Management Software (UHMS) allows all disciplines within a hotel group to communicate with other departments through a single easy-to-use platform.
  • All-In-One platform (AIO) provides complementary features within a single application.

Skyware provides the best of both technologies by providing a unified all-in-one platform. We offer specialized components that support multiple departments such as Banqueting, POS, Spa, Payment Processing, all within a single easy to use property management system.

Skyware PMS is designed with simplicity and guest in mind. With our true full-service offering, hotels can streamline operations by eliminating fragmented workflows, improving visibility, and ultimately focus on a superior guest service experience.

Every Skyware customer can expect personalized service, Skyware is the only property management system provider with 24/7 live support that does not depend on outside call centers. Skyware is also one of the only property management systems designed for full-service hotels with a fully integrated PMS, Sales & Catering, retail and restaurant point of sale, and payment processing as a single system of record.

Good support is measured by the ability for hoteliers to get an answer when a problem arises, not when the vendor decides it’s convenient. Skyware support is truly unique in the hospitality industry by providing in-house 24/7 live support. Skyware is one of the only property management system providers with 24/7 live support that doesn’t depend on outside call centers.

Every customer can expect hands-on training and onboarding process to ensure the best experience! Skyware offers both on-site and virtual training with dedicated staff. While self-service resources such as videos and “how-to” guides are available, dedicated hands-on training and onboarding is the preferred process that customers can expect.

Not every hotel is the same and requires a hands-on approach, in today’s market the cookie cutter approach does not cut it. Skyware’s onboarding process is tailored to each customer’s specific needs, with a dedicated team maintaining operational continuity throughout the process. The transition includes hands-on training, comprehensive data migration, minimal downtime with a clear cutover, follow-up support and additional training.

While Skyware strives to maintain industry’s best practices and current hospitality trends, as a customer driven company, we prioritize customer requests when creating system enhancements and upgrades.

Another area where Skyware is unique is our ability to offer our property management system as either a cloud based and premise base solution.

Skyware is simply a better property management system for multi-property hotel groups and all other hotel types. Skyware was developed from the ground up with multi-property in mind.  Our ability to provide single easy to use dashboard, roll up report options, segmented revenue, unique security groups and our scalability allows us Skyware to provide ultimate multi-property solution.

Skyware’s unified PMS platform provides all disciplines within a group the ability to communicate with other departments on a single easy to use platform.

Skyware does not charge commissions on reservations. Skyware has a flexible menu driven pricing structure, which includes 24/7 support, system enhancements, upgrades and training.

Yes, Skyware will integrate with today’s most utilized systems including POS outlets, channel managers, RMS’s, CRM’s, and on-premise solutions.

Skyware offers flexible reporting options to exportable to multiple formats such as XLS, CSV, SDF.