Dear Customers:

During these difficult times, it is always appropriate to acknowledge our staff and employees for all they contribute to our business. If it wasn’t for their abilities to maintain good relations with the public, especially in times of stress and understaffing, we may not enjoy the customer loyalty we have come to expect. Please take a look at this 2 minute video, one of Skyware’s customers, Union Bluff Hotel in York Maine, where they attempted to handle serving the public without a full compliment of staff. After viewing, perhaps we should remember the “embarrassed” customer’s advice and “be patient” and “be kind” during these difficult times. Words to live by. Best Regards,

Bob Palloni

Union Bluff Hotel Video