Support

Skyware offers a variety of service training modules customized to your specific operation requirements with the professional support you need to compliment your staff during the implementation processes. Skyware specialists are seasoned experts in the field of hospitality, technology and operational management.

Skyware technicians and help desk support personnel are available to you 24 hours a day, 7 days a week, 365 days a year and provide real-time live service to deliver technical and operational support whenever the need arises. All support technicians are experienced in all facets of our platform and can assist you with your installation, basic configuration or programming issues, as well as recommend solutions for your operational and procedural issues.

Skyware Support Offices are headquartered in Frederick, Maryland, and United Kingdom.

Expert 24/7 assistance,
E-support,
Newsletters
Lifetime guaranteed software upgrades.

HEADQUARTERS
5100 Buckeystown Pike
Suite 250
Frederick, Maryland 21704
877-759-9329 (SKY-WEB9)

Skyware supports the green initiative by providing the hotelier with web-based (or ”SaaS“) services that save a lot of extra energy by eliminating the use of onsite computer servers and network equipment. Studies show a 25 to 1 savings in electrical power consumption running Skyware versus running the same applications on premise.

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Skyware Hospitality Solutions

5.0

Based on 9 reviews

See all reviews Write a review

Ram Mohan Dubey

06:34 02 Nov 22

Skyware Systems offers very comprehensive products that caters to important area of your hotel operation .They offer great Customer support & Product .

Emy Noffsinger

18:08 13 Oct 22

The system is easy to navigate. Excellent customer service. We really enjoy working with the team, they listen to your needs and are always willing to go above and beyond. I highly recommend Skyware!

Soumya Basu

09:53 11 Jul 22

A good partner with a solid product, we've been a strategic business partner with Skyware for over 10 years

Michael Dailey

16:46 03 Nov 21

I've worked with Skyware Systems for a number of years now and know that they provide the best Property Management Systems for independent hotels. Their support and customer training are the best in the industry.

Matt Culpepper

16:38 03 Nov 21

Great company to work with! Skyware provides a hotel property management software that is ideal for all types of independent resorts, and their customer service is second to none!

Amy Gilliam

18:48 01 Nov 21

Skyware Hospitality Solutions is a great company, with a great PMS product and outstanding customer service. Their response is always timely, and they offer the best possible solutions for our business needs. I recommend them highly!

ziemba maria

19:14 15 Apr 21

I highly reccomend Skyware Hospitality Systems.The PMS is so easy to navigate, and I cannot say enough about the support team!Working with Skyware has been nothing but a pleasure.

JOSH KREIDER

18:56 14 Jan 21

Skyware has been an important contribution to the success of our multiple lodging properties. From seamless OTA and GDS reservations to the ease of check-ins with their EMV devices, their helpful and fast support cannot be topped. An extra thank you to Bob and Jared for your support! I would highly recommend Skyware Hopitality Systems for all hoteliers.

Kritharth Tiwari

20:02 01 Dec 20

Skyware Systems is a good company to work with. Had the pleasure of working with them as a partner and they were always committed to delivering exceptional value and customer service to our mutual clients.Veterans from the industry are at the helm and its evident on how they go the extra mile, to take good care of their customers. Highly recommended for hotelier looking for a robust PMS solution with all the bells and whistles.

With our 5-diamond service and support, Skyware takes it to the next level, by delivering the tools you need to improve revenue, reduce staff costs, centralize operations and bring customers to your property.

Increase Your Hotel’s Direct Bookings request your demo today!

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Skyware Hospitality Solutions

Support

OUR ANNUAL SUPPORT PROGRAM INCLUDES

SKYWARE LOCATIONS

$500 Cash Referral Program

Increase Your Hotel’s Direct Bookings request your demo today!