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Skyware Hospitality Solutions Partners With TTI’s Scan2PMS to Help Hotels Automate the Guest ID Process at Check-in

FOR IMMEDIATE RELEASE

Frederick, MD: April 28, 2010 — Skyware Hospitality Solutions, a supplier of browser web-based property management and reservation solutions for the hospitality industry, announced today that it successfully completed integration of Scan2PMS from TTI Technologies International, allowing its member hotels the ability to capture accurate information such as guest photo, name and address at check-in and populate directly into Skyware’s property management system.

TTI provides self-service solutions to hotels, resorts and hostels that are easy to operate; require minimal staff interaction; and include design, installation and ongoing 24/7/365 management and support. Scan2PMS is a customized application that allows data to be captured from the ID using optical-character recognition (OCR) technology. It can easily be integrated with third-party applications and is already interfaced with numerous property management systems.

Mario Gordon, CTO of Skyware US operations, said, “We were searching for answers to our customers’ requests for an efficient and reliable device that would automate the guest ID process at check-in. We heard about the success of TTI and moved quickly to integrating Scan2PMS into the Skyware Front Office Module. So far, the hotels that have implemented Scan2PMS are very pleased with the results. The integrated solution has reduced check-in time for guests while ensuring each hotel’s level of security with an electronic record of who the guest actually is. We look forward to achieving equal success with TTI’s document scanner for electronically recording signed registration cards, tax exempt documents, and credit vouchers by storing them permanently in the guest profile.”

Alex Lerner, TTI chief technology officer, said Scan2PMS provides an additional host of guest-service and asset-management benefits. “On top of the system’s ability to protect guests against identity theft and hotels from false charge-back claims, Scan2PMS streamlines guest check-in and captures guest history data for post-stay marketing,” Lerner said. “With accurate and validated guest information, hotels can stay in touch with its guests before, during and after their stay—which greatly assists with building guest loyalty and brand differentiation. Scan2PMS is all about providing personalized, welcoming service that is both safe and effective. And, it eliminates the unsafe practice of photocopying IDs, along with associated time and labor costs.

“Becoming a joint partner with Skyware Hospitality Solutions was seamless and efficient. Their group provides well-designed software that delivers online, measurable results backed by responsive service and implementation,” Lerner said. “We look forward to expanding awareness of our integration and helping hotels streamline operations, increase security and deliver exceptional guest service.”

About Skyware

Skyware Hospitality Solutions, serving the hospitality industry with its 7/24 service and state-of-the-art technology, is widely recognized for providing hotels, resorts and management companies with flexible software solutions. Based in Frederick, Maryland, with a network of offices worldwide, Skyware is a leader with advanced software tools for hotel owners and operators who need to manage their business in a real-time environment for efficient operational control and profitability. Skyware will manage any size hotel, resort, meeting/conference center or multi-property enterprise. Skyware’s next-generation PMX solution includes the following suite of products: PMS; Sales & Catering; Accounts Receivable; Multi-Property Management; Yield Management; GDS Connectivity; and integrated, real-time, online web reservations.

Contact:

Phone: 877-SKY-WEB9 (759-9329)
E-mail

About TTI Technologies International

TTI has been delivering innovative solutions since 1991, serving hotels, resorts, hostels, airports and retailers. TTI’s technology includes ID scanners, self-service business centers and concierge kiosks, luggage storage solutions, ATMs, signature capture devices and more. With an international headquarters in New York City and satellite offices in Phoenix, San Francisco, Boston, Fort Lauderdale and Mumbai, TTI is well equipped to anticipate and deliver exceptional service. For more information, visit www.ttitel.com.

Contact:

Bridget Werba
VP Business Development and Marketing
TTI Technologies
Phone: 480-515-5777
Email