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Skyware Systems Successfully Completes Rollout of Its Next-Generation PMX Front Office System to 4 Properties Owned and Operated by the Empire Hotel Group, New York, NY


Frederick, MD: September 1, 2009 — Skyware Systems, a provider of enterprise property management and reservation solutions for the hospitality industry, announced today it successfully completed the rollout of its next-generation PMX Front Office and Yield Management software to four New York City hotels owned and operated by the Empire Hotel Group. The Skyware system is deployed on a secure SaaS architecture that incorporates a centralized database to consolidate multi-property information. The Empire Hotel Group will utilize Skyware’s multi-property functionality and consolidated reporting, yield-based rate analysis and forecasting tools to support the company’s sales and marketing strategies.

Mario Gordon, CTO of Skyware US operations, said, “The successful Skyware rollout to New York City-based hotels supports the current trend for properties to convert to a SaaS (software as a service) front office implementation. The Empire Group saw this as an opportunity to manage on a real-time basis corporate access to a centralized database. Skyware’s robust multi-property, multi-owner functionality was the right solution for this SaaS implementation. The Empire hotel staffs were able to learn the system quickly since Skyware’s front office functions are accessible from a single screen.”

The Empire Hotel Group now has the opportunity to share the same client database for developing a guest recognition program systemwide while providing to the individual hotels their own protected reservation databases for security. The Empire Group will be using the consolidated statistical information to develop best practices across all properties. Each Empire hotel has its own set of management tools for rate maximization. Skyware provides interface technology for credit card
processing, call accounting, voice mail and other property-based systems.

Skyware will be offering weekly live webinars focused on how you can leverage their technology to improve market position and maximize profits. Call 717-599-6963 to see and learn more about Skyware’s innovative capabilities and features, and for an in-depth briefing of this advanced software.

About Skyware Hospitality Solutions

Skyware Hospitality Solutions, serving the hospitality industry with its 7/24 service and state-of-the-art technology, is widely recognized for providing hotels, resorts and management companies with flexible software solutions. Based in Frederick, Maryland, with a network of offices worldwide, Skyware is a leader with advanced software tools for hotel owners and operators who need to manage their business in a real-time environment for efficient operational control and profitability. Skyware will manage any size hotel, resort, meeting/conference center or multi-property enterprise. Skyware’s next-generation PMX solution includes the following suite of products: PMS; Sales & Catering; Accounts Receivable; Multi-Property Management; Yield Management; GDS Connectivity; and integrated, real-time, online web reservations.


Bob Palloni
SkyWare Systems
Phone: 717-599-6963